We were offered help from a support page, but the link was broken. Once we thought we’d successfully reset our password, the website refused to accept our credentials. All four of those tickets were invalid on arrival, so we had to start over. We had to request a password reset, which failed to send three times before a fourth attempt sent four emails at once. Then the confirmation link for our account went to our spam folder.Īfter verifying, we were issued a username but not a password. However, in the case of VPN.Express, we were unable to connect to any of its servers.Īfter downloading it, our local security distrusted the download, requiring a manual override. Some have so many design flaws that they’re extremely hard to rate ( OverPlay comes to mind). This is one of the very few VPNs we’ve tested that is literally too broken to review (“easy to use” is a pipe dream).
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